Terms & Condition

Welcome to the website terms and conditions. Please read through them carefully before placing your order or before using the Website. By using this Website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you. The terms "we", "us" and "JREP" are to JS Multi Collection Group (doing business as JREP). Before placing an order, if you have any questions relating to these terms and conditions, please email our customer service team at Please note: once your order has been confirmed, we will not be able to make any changes to that order.

Table of Contents

- Changes to Term and Conditions

- Returns

- Product Information

- Purchase of Product

- Cookies

- Links to Third-Party Sites

- Privacy of Children on Our Site

- Sale of Assets

- Contact Us

- General


We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. In addition, your use of this Website after such changes



In the unlikely event that you receive faulty or damaged goods, we guarantee to substitute any item in saleable condition within 7 (seven) days of receipt at your own cost. Please note we only substitute item with item, there's no refund or cashback for every returns. In the interests of hygiene we do not offer returns on pierced jewellery, or underwear or swimwear if the hygiene seal has been removed, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact.

Returns to store

Customers in the Jakarta area can go to the Jakarta store located on Jalan Pintu Kecil 31, West Jakarta 11230 Indonesia with your returns. Please ensure that you take your dispatch note with you as your proof of purchase as we will be unable to substitute your order without it.

Returns by Mail

To return by mail, please contact our customer services at for further information.


We have made every effort to display as accurately as possible the colors, size and measurements of our products that appear on the Website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions. Prices are subject to change without notice. Prices do not include sales tax and shipping charges. Sales tax and shipping charges will be added where applicable.

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items. We continually update our online store. From time to time our retail stores may run special local promotions (which may not be available on our Website) or we may offer special discounts online that are not available in the retail stores. Some Website promotions may not be available to customers in particular jurisdictions.


When you place an order on our Website we shall email you an acknowledgement. Our acceptance of an order does not take place until shipment of the order, at which point the purchase contract will be made and you will be charged. Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

1. The product ordered being unavailable from stock

2. Our inability to obtain authorization of payment

3. The identification of an error within the product information, including price or promotion

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.


A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

Links to Third-Party Sites

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

Privacy of Children on Our Website

Our Website is not intended for use by children under the age of 13, and we will not knowingly collect any information from any person below the age of 13.

Sale of assets

In the unlikely event that or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Contact Us

If your question relates to an order or feedback regarding this site then email us or call us between 9am and 5pm WIB, and on weekdays and between 9am and 2.15 pm WIB at the weekend, excluding public holidays. Alternatively email on


For further details regarding the use of data supplied by you, please see our Privacy Policy Statement. Neither we nor our corporate affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each shall be liable to any person for any loss or damage, which may arise from the use of the Website or any of the information contained in any of the materials on this Website. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we have been notified in advance of the potential for any such damages.

All rights, including copyright and trademark, in this website and all content, graphics, code and software used on or incorporated into this Website, and the arrangement or integration of all such content, graphics, code and software, are owned by or licensed to the JS Multi Group. Any use of the Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of JREP. Permission is granted to electronically copy and print hard copies of pages from this Website solely for personal, non-commercial purposes related to the placement of an order or shopping with JREP. Any other use of this Website or content or information contained in this Website is strictly prohibited, unless the written permission of JREP first is obtained., JREP and Motto as well as page headers, custom graphics, buttons, images and other content on this Website, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by JS MULTI COLLECTION. Other trademarks, product names and company names or logos used on this Website are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Website is strictly prohibited.

You should not provide confidential or proprietary information to JREP or to this Website. If you do submit information or material to us, except for your personally identifiable, we will consider such information and material as non-confidential, and you agree that we will have a fully transferable, worldwide right to use, adapt, modify, distribute, copy, transmit, display or perform the same without restriction and without any obligation to compensate you. We have taken reasonable care in the preparation of the content of this Website. Nonetheless, this Website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice.

Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience. In addition, to the extent permitted by applicable law, and except as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

Copyright ©2009 JREP

This website is owned and operated by:

PT SERAPHIM KARYA AGUNG (doing business as JREP)

Registered in Indonesia

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